Tips When Choosing the Best Telephone System to Install
Communication is one of the factors whose importance cannot be ignored in business. The effectiveness of communication that a business supports can be among its sources of competitive advantage. There exists different types of telephone systems that a business can make use. As such, one would require to contrast them by means of their advantages and disadvantages before one can choose the one to use.
One should make several considerations whether they want to install a new system or they are upgrading an older version that they are using. The major consideration is the capability of the company to offer the IT support needed to ensure that the company remains connected at all times. The other consideration is the ability of the company to support the traffic generated by telephone calls in their business. This is because, some companies receive an overwhelming amount of phone calls in a day as compared to others. One should also compare the cost associated with each telephone model thereby going with the one that best suits their business needs.
The major types include VoIP telephone system and IP PBX System for Office. VoIP telephone system stands for Voice over Internet protocol and as the name suggests, it requires an internet connection and thus can connect people on a wide area. The model is such that the equipment are in the user's premise and not with in the service provider unlike the PBX system. IP telephone connection makes use of a lesser bandwidth which allows the company to expand with lesser costs. This type of telephone system has most of their infrastructure being similar to the ones used for internet connection which means that there is the use of data switches, Ethernet cables and even routers. It also translates that the type of telephone system has to have a serves to support its operations. The charges are monthly and are depended on the amount of calls engaged which gives an exact cost associated with phone calls.
The Yeastar IP PBX is a basic telephone connection system which lacks the more advanced features such as allowing for calls to be queued or to record calls for various reasons. This system however is capable of enabling the business to make a lot of external calls to other business, a feature that would allow the business to be in contact with various stakeholders who are likely to affect the business performance. This system has undergone various advantages that enable it to compete favorably with other telephone systems. The advanced type is the IP-PBX systems which allows the telephone equipment to be hosted in the user's premises, a similar feature to the IP telephone system.